Kinettix is the go-to global leader in providing IT field technicians and break/fix dispatches to U.S.-based enterprises and managed service providers, anywhere, anytime. We take the complexity out of identifying local partners in international markets.
With our wide and reliable global talent pool, expert project coordination and innovative ticket management model, we bridge the gap between traditional staffing and a reliable contingent workforce.
Field Services Management (FSM) Platforms
Kinettix offers the next generation of third-party labor sourcing on a global level. Field Services Management platforms like WorkMarket and Field Nation are essential in this digital age of transparency. The days of taking third-party labor resources and folding them into a managed service outcome are quickly becoming obsolete.
Organizations are seeking transparency and direct communications to the techs to reduce the traditional layers of cost. There is a better way for service providers, multi-site enterprise businesses, restaurants, and retailers to manage these resources and cut unnecessary costs. When clients engage directly with these labor platforms and have a partner like Kinettix managing the labor on their behalf, they can immediately lower costs without sacrificing quality.
How We Do It
Our U.S.-led team of experienced project managers provide oversight to our dedicated global service centers that are fully staffed 24 X 7 X 365. These project coordination resources focus exclusively on delivering these FSM services.
At Kinettix, we structure our pricing to best meet our client’s needs based on the size and timeline for the specific project. We provide dedicated project coordinator resources and set a fixed monthly rate, or we provide a shared pool of resources and price per event or ticket.