TEAM
Utilizing our resources and experience, our teams work with you to create a transparent plan of action and create a platform for repeatable, reliable success in field services management.
CHAD MATTIX
Founder & CEO
A global IT executive experienced in establishing strategic partnerships for large U.S.-based organizations, Chad Mattix specializes in managed services, contract pricing and negotiation, and the startup and growth of technology services companies.
Chad has spent the last 30 years helping large U.S. retailers and U.S.-based IT service providers expand their capabilities across the globe to follow their clients’ expansions. He has developed and completed full entity formations in Brazil and China and has worked with sales pursuit teams in messaging and client-facing presentations. He has also established global alliance and partnership models for multiple global IT organizations. Chad travels around the world to develop and maintain long-term relationships with employees, clients, vendors and partners, which are critical for success.
Chad Mattix
Founder & CEO
BOB SUPINGER
Chief Operations Officer
With over 20 years of management experience in business and Information Technology, Bob has helped Kinettix build the infrastructure required to establish itself as a true leader in global IT field services, and in particular, rapid response on-site troubleshooting and repair.
At Kinettix, Bob leads field services, project management and vendor development organizations. His responsibilities also include operational P&L and expense control; operational strategy and overseeing plan execution; recruiting, employee engagement and development; ongoing process improvement; and customer experience.
Before joining Kinettix, Bob worked for Comcast Business, Enterprise Solutions, and Contingent Network Services. He attended Edison State and Wright State University and attained a Degree in Business in 1999. He participated in and coached collegiate athletics and is currently the president of a non-profit organization supporting youth athletic programs in the community.
Bob Supinger
Chief Operations Officer
Shawn Fields
Chief Strategy and Transformation Officer
Shawn is an experienced professional with the rare ability to combine innovative business, service, technical, financial and sales acumen to create high value solutions for companies and clients. With over 35 years of experience in the IT services sector for companies like GE, Siemens, NCR, CompuCom, Computacenter and Field Nation, Shawn has led IT services strategy, sales, solutioning, delivery, operations, innovation, transformation and design functions for some of the most prestigious organizations in the industry.
In his role as a CSTO at Kinettix, Shawn is focused on helping to position the company for the next phase of its growth journey – specifically in the areas of sales, solutioning, transition, transformation and productization of the kxOS operating system and the Dispatch1® platform. A key part of Shawn’s role will be bringing industry best practices to Kinettix, and ensuring that the field service expertise within the organization makes its way into the platform and operating system.
Shawn Fields
Chief Strategy & Transformation Officer
Jeff Stine
Chief Financial Officer
Jeff Stine serves as Chief Financial Officer of Kinettix and brings more than 30 years of experience in finance, operations, corporate development, and executive leadership. Throughout his career, he has helped organizations scale through strategic planning, acquisitions, process improvement, and financial management.
At Kinettix, Jeff leads the company's financial strategy, planning, and operations while supporting growth initiatives across the organization. His expertise includes mergers and acquisitions, due diligence, business integration, FP&A, risk management, and operational strategy.
Before joining Kinettix, Jeff was a founder and CFO of March First Brands and previously served as CFO of Contingent Network Services, where he helped grow the company from approximately $6 million to $60 million in annual revenue prior to its acquisition by Comcast Business. He later served as Vice President of Accounting and Finance at Comcast Business, continuing to support the organization's growth and integration efforts.
Jeff Stine
Chief Financial Officer
PHIL FANNIN
Vice President, Business Development
Phil is a senior technology sales professional with a proven track record of exceeding objectives, developing and maintaining relationships, identifying opportunities, and growing revenues.
He is experienced in selling large, complex, strategic solutions to both wholesale and enterprise organizations through a consultative approach. He has also managed extensive C-level and senior leadership contacts within multiple organizations.
Phil's specialties include strategic and consultative sales, business development, revenue growth and retention, technology solutions and applications, professional/managed services, sales management, team leadership, voice/data/video/wireless, and large and complex account management.
Phil Fannin
Vice President, Business Development
SCOTT HUETTER
Vice President of Business Development
With over a decade working in the technology industry, Scott has extensive experience building reliable, scalable field service models.
A Certified Food Service Technology Professional, Scott specializes in restaurant tech and has consulted major QSR’s with their digital transformation. He is passionate about creating sustainable partnerships and delivering seamless solutions for his clients.
Scott has a B.S. in Marketing from Clemson University and MBA from Bowling Green State University. He lives in Cincinnati with his wife and three children.
Scott Huetter
Vice President of Business Development
MIKE MULLINGER
Vice President of Business Development
Michael is a business development and technology executive with more than 30 years of experience helping organizations drive growth through strategic partnerships, technology solutions, and operational transformation. His expertise spans managed services, enterprise software, consulting, and sales leadership, with a proven track record of building strong client relationships and delivering measurable business results.
At Kinettix, Michael leads business development initiatives focused on helping clients solve complex business challenges through innovative technology and service solutions. His responsibilities include developing strategic partnerships, expanding market opportunities, and ensuring clients receive exceptional value throughout their engagement with Kinettix.
Before joining Kinettix, Michael founded Millennium Technology Services, a managed services company that secured major enterprise contracts, including global data center services for Procter & Gamble, before its acquisition in 2011. He has also held leadership and sales positions with Gartner, Logicalis, Spherion, and The Reynolds and Reynolds Company. Michael lives in the Cincinnati area with his wife, Angel, and enjoys cooking, fishing, hiking, golf, travel, and spending time with family.
Mike Mullinger
Vice President of Business Development
RICH HUMPHREY
Vice President of Strategy & Transformation
Rich Humphrey is a strategic business leader with extensive experience in revenue operations, business transformation, process improvement, and organizational alignment. As Vice President of Strategy and Transformation at Kinettix, Rich leads the development and execution of strategic initiatives designed to accelerate growth, improve operational performance, and strengthen cross-functional collaboration throughout the organization.
Before joining our team, Rich held the position of Vice President of Marketing at Adaptive Technologies, where he led the development and execution of successful marketing strategies that significantly increased the company's market share and brand recognition.
Rich lives in Louisville, KY. He enjoys volleyball, watersports, outdoor activities, and spending time with his wife Catherine and their four children.
Rich Humphrey
Vice President of Strategy & Transformation
BOB SCHWIETERMAN (PMP)
Director of Training and Development
Bob’s experience in IT, law and project management provides a solid, diversified foundation to be Kinettix’s Director of Training and Development. With a track record of successfully leading technology-based projects to full completion on time, his strong communication, negotiation and persuasion skills makes him adept at working with diverse client groups, solving problems, and achieving consensus.
After earning a Bachelor of Science in Industrial Management/Computer Science from Purdue University, Bob successfully completed the rigorous Systems Engineering Development Program at Electronic Data Systems (EDS). While working full time, Bob earned a Juris Doctorate from Thomas M. Cooley Law School.
After practicing law, Bob moved back into the world of IT when he joined Contingent Network Services. The experience he gained working as a project manager helped him earn a Project Management Professional (PMP) certification.
Bob Schwieterman (PMP)
Director of Training & Development
LANCE CARLTON
Director of Project Management
Lance has over 30 years of project management and leadership experience focusing on service delivery, customer satisfaction, and team execution of IT/Technology infrastructure deployments.
At Kinettix, Lance leads our project management organization. His responsibilities include Project Management, overseeing plan execution, continuous improvement, and customer satisfaction.
Before joining Kinettix, Lance worked for Spectrum Enterprise, Comcast Business, and Contingent Network Services planning and implementing enterprise technology infrastructure customer solutions through the development and guidance of multiple support teams with full project lifecycle and successful methods for delivery management
Lance Carlton
Director of Project Management
JACOB PURCELL
Legal Counsel
Jacob is Kinettix's General Counsel. Jake's significant reputation as a legal thought-leader comes from many years of experience negotiating and structuring high-value transactions and navigating company-on-the-line disputes. Jacob's experience serving as legal counsel for numerous organizations ranging in revenue from $50 Million to $150 Million has trained him to make high-quality, efficient decisions viewed through a dual lens of business and legal considerations.
Jacob leads Kinettix's legal operations, focusing on compliance, risk mitigation, and high-dollar, complex transactions.
Jacob has a Bachelor of Science in Business from Miami University (Summa Cum Laude) in Oxford, Ohio, a law degree from the University of Pennsylvania Law School in Philadelphia, Pennsylvania, and is a 2014 graduate of the Wharton Executive Education program.
Jacob Purcell
Legal Counsel
