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Dispatch-as-a-Service

Simplify, Scale, and Deliver Exceptional Global IT Field Services

At Kinettix, we understand the complexities of managing global IT dispatch operations. That’s why we created Dispatch-as-a-Service (DaaS)—a scalable, efficient, and reliable solution that delivers seamless field service management, no matter where in the world you operate.

Why Choose DaaS?

A global telecom company reduced dispatch times by 30% using Kinettix DaaS, resulting in a 20% increase in customer satisfaction.

The 40-40-25 Model

Our proven model ensures success for all stakeholders:

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40% Channel

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40% Kinettix

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25% Client

  • 40% Channel
    Tailored solutions for service providers to enhance operational efficiency and performance.

  • 40% Kinettix
    Leveraging our expertise and platform to ensure precision execution.

  • 25% Client
    Delivering value and exceptional service to end-users every time.

TOGETHER, THIS ENSURES A WIN-WIN-WIN FOR EVERYONE INVOLVED.
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Key Benefits of DaaS

  1. Global Coverage
    Tap into our extensive network of skilled technicians and partners, ensuring service delivery across the globe.
  2. Seamless Execution
    Powered by Dispatch1®, our proprietary platform that simplifies task management, communication, and reporting.
  3. Scalability
    Whether you’re managing a single project or scaling operations worldwide, DaaS adapts to your needs.
  4. Operational Transparency
    Gain real-time insights into project statuses, technician performance, and service outcomes.
  5. Expert Support
    Our dedicated team ensures smooth coordination, allowing you to focus on strategic goals while we handle the execution.
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Kinettix’s Dispatch-as-a-Service (DaaS) is a comprehensive, scalable solution for managing global IT field service operations. With DaaS, you can streamline service delivery, enhance operational efficiency, and scale your business—all powered by Dispatch1®, our proprietary platform designed for seamless task management and coordination.

 

"Kinettix DaaS transformed our field service operations, allowing us to scale globally with confidence.”

– Global IT Service Provider

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How DaaS Works

  1.  Strategize
    We collaborate with you to understand your service goals, align on priorities, and create an execution plan.
  2. Execute
    Through Dispatch1®, our platform efficiently coordinates tasks, assigns technicians, and monitors progress.
  3. Deliver
    Whether it’s installation, maintenance, or support, we ensure quality service delivery that exceeds expectations.

Who Benefits from DaaS?

  • Service Providers 
    Expand your global reach and streamline operations.

  • IT Managers
    Simplify complex dispatch needs and meet deadlines with confidence.

  • End Clients
    Experience reliable, professional service delivery every time.

Feature

Dispatch

Kinettix DaaS
Task Management Manual Automated via Dispatch1®
Global Reach Limited Comprehensive Global Network
Operational Visibility Fragmented Real-Time Insights
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Discover the DaaS Advantage

Ready to transform your IT dispatch operations? Experience the Kinettix Dispatch-as-a-Service difference and deliver global IT field services like never before.

 

Let’s Talk

CONTACT US