CASE STUDIES

Learn how Kinettix solved global IT field service management challenges.

COMPLETED PROJECTS


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WAN Circuit, Router Installation & Cutover

A Global Kinettix Case Study

Kinettix was engaged to assist a grocery store company with over 159 stores across 20 states. The Customer specializes in offering fresh, organic produce as well as health coaching services.

The Customer needed a reliable partner who could help them efficiently and successfully complete this complex project.

This case study outlines how Kinettix completed this project.

Download it to see:

  • The complete project schedule

  • Detailed team resources and responsibilities

  • Logistics provided by Kinettix

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Site Surveys

A Global Kinettix Case Study

Kinettix is currently working with a Channel Partner, an IT service management company that supports more than 3000 organizations including dozens of Fortunate 500 and Global 2000 companies. This Channel Partner relies on Kinettix for on-site field services and staffing.

The Customer engaged Kinettix and the Channel Partner in order to upgrade the wireless infrastructure that support the business’s day-to-day operations.

This case study outlines how Kinettix completed this projects.

Download it to see:

  • The complete project schedule

  • Detailed team resources and responsibilities

  • Logistics provided by Kinettix

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DISPATCH1®

A Global Kinettix Case Study

Kinettix currently supports a digital merchandising solutions provider that has six offices in different parts of the world. This Channel Partner has a direct relationship with a global fast food chain and relies on Kinettix to install and repair drive-thru menu boards on their behalf.

This case study outlines how Kinettix completed this project.

Download it to see:

  • The complete project schedule

  • Detailed team resources and responsibilities

  • Logistics provided by Kinettix

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Quick Service Restaurant (QSR) Dispatch

A Global Kinettix Case Study

Kinettix currently supports a digital merchandising solutions provider that has six offices in different parts of the world. This Channel Partner has a direct relationship with a global fast food chain and relies on Kinettix to install and repair drive-thru menu boards on their behalf. 

This case study outlines how Kinettix continues to provide responsive, end-to-end dispatch services to the Channel Partner's quick service restaurant (QSR) client on an unplanned basis. 

Download it to learn:

  • The dispatch scope

  • Detailed team resources and responsibilities

  • Logistics provided by Kinettix

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LATAM Field Services

A Global Kinettix Case Study

A representative of a U.S. based Managed Services Provider called Kinettix LATAM Country Manager, Willebaldo Carmona, in a panic. His company had been hired by a large automobile manufacturer to fit out their new Saltillo-based assembly plant in the Mexican state of Coahuila. The MSP had hired a local vendor to install 65 access points throughout the factory, but the work was shoddy and incomplete. 

The MSP now faced the daunting task of fixing the poor work and properly installing all of the access points with only a month until the scheduled opening of the plant. 

This case study outlines how Kinettix's LATAM Country Manager completed this project in the allotted time. Download it to learn:

  • The project completion strategy

  • Detailed team resources and responsibilities

  • Logistics provided by Kinettix

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Remote Install Support

A Kinettix Field Services Project Case Study

Kinettix provided remote installation engineer support for onsite technicians installing 200 traffic counting cameras dispersed over 100 locations. The installation engineers were charged with verifying mounting locations, determining the functionality of cameras, and confirming proper configuration using cloud-based software. The scope increased to supporting 20-25 sites per day and completing over 800 camera installs in 5 weeks.

This case study outlines how Kinettix completed this project. Download it to see: 

  • How Kinettix met client requirements and increased project scope

  • Detailed team resources and responsibilities

  • Project metrics and logistics

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PC Rollout Project

A Kinettix Field Services Project Case Study

Kinettix was engaged to assist an end client in performing a Win10 upgrade to 6,000 units over the course of five months, a project that later changed in scope to 4,500 units over just 14 weeks.

Kinettix scheduled and utilized a team of technicians sourced through various nationwide platforms to work as contractors in their main facility. The team rolled out upgrades over multiple campuses as well as to remote users.

This case study outlines how Kinettix completed this project. Download it to see:

  • The complete project schedule

  • Detailed team resources and responsibilities

  • Logistics provided by Kinettix

DOWNLOAD THE CASE STUDY ▼

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CORPORATE PROFILE

FOR ENTERPRISE-LEVEL GLOBAL IT INTEGRATORS

Creating local reach on a global scale

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ABOUT KINETTIX 

Kinettix is the go-to global leader in providing IT field technicians and break/fix dispatches to U.S.-based enterprises and managed service providers, anywhere, anytime. We bridge the gap between traditional staffing and a reliable contingent workforce.

CORPORATE PROFILE