GLOBAL DATA CENTER SUPPORT

At Kinettix, we provide qualified global field services teams that specialize in large-scale data center support services in over 90 countries.

GLOBAL DATA CENTER SUPPORT SERVICES

At Kinettix, we provide qualified global field services teams that specialize in large-scale data center support services.

We work with your team to get appropriate credentials to access your data center or partner site and provide quality support in over 90 countries. When it comes to data center support, regardless of the location, we can provide the resources that speak your language.

  • Data center support services, including:
    • Infrastructure migrations

    • Racking and stacking equipment

    • On-demand and emergency support

    • Certified or special facilities access

  • Efficiently navigating the language, logistics, legal, and financial challenges of working globally by leveraging our worldwide Partner Alliance

  • Locating, sourcing, and fully vetting the appropriately-skilled data center technicians

  • Fully managing each support call from inception to final billing based on response requirements, including:

    • Ticket processing and management

    • Data center technician check-in and check-out

    • Data center technician remote support

    • Escalation management

    • Test and turn up

    • Deliverables collection and auditing

  • Bi-directional ticket support for client-provided tools


KINETTIX GLOBAL IT WORKFORCE SERIES

FIELD GUIDES FOR ENTERPRISE-LEVEL GLOBAL IT INTEGRATORS

Guides for China, North America, Russia, APAC, EMEA, LATAM

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ABOUT KINETTIX 

Kinettix is the go-to global leader in providing IT field technicians and break/fix dispatches to U.S.-based enterprises and managed service providers, anywhere, anytime. We bridge the gap between traditional staffing and a reliable contingent workforce.

CORPORATE PROFILE