EXECUTIVE WHITEPAPERS

 

TELECOMMUNICATIONS & THE GLOBAL INFORMATION REVOLUTION

Get a Plan of Action for Your Next Telecommunications Deployment.

Thinking about going global? Chances are, you should be. But before you take the plunge beyond the border, there are a host of issues to unpack.

We’ve put together this complimentary guide to help you navigate these challenges.

Download it to learn about:

  • How to keep deployment costs in check
  • What telecommunications trends to monitor
  • How to stand out from the competition  
  • Solutions to global deployment challenges
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RETAIL IT: CREATING LOCAL REACH ON A GLOBAL SCALE

Retail IT must adjust to new consumer habits and expectations, as well as accommodate customers’ new shopping behaviors.

This complimentary whitepaper shows how managed service providers can solve these challenges at a local level on a global scale.

Download & learn:

  • How cloud-based software can help simplify retail IT deployments
  • How to add to or scale or your workforce without breaking the bank
  • How to ensure more predictable costs, timeframes and outcomes
  • What to ask a potential retail IT partner

 

GLOBAL IT WORKFORCE SERIES

 

KINETTIX GLOBAL IT WORKFORCE SERIES: EUROPE

A   C O L L A B O R A T I O N   W I T H :

 
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Is your organization making the leap into the European marketplace? It’s time to come up with a plan of action. Creating and implementing an effective agenda for IT field service management in Europe/EU will require due diligence, detailed planning, and a great deal of number-crunching — plus locating, hiring and training a qualified staff of European technicians.

Download & learn:

  • Things to consider before undertaking a European expansion
  • Challenges and solutions related to IT field service management in the EU
  • How to develop a reliable contingent workforce in Europe
  • The benefits of using a partner to manage field service management platforms

KINETTIX GLOBAL IT WORKFORCE SERIES: NORTH AMERICA

North American organizations that manage IT deployments and projects are at the precipice of a shift in best practices. The growth of the new service-based economy, combined with the emergence of large networks of freelance technicians and IT specialists, have pushed companies away from using an in-house staff of IT talent or third party partners to using field service management platforms.

Download & learn:

  • What a customized field services management platform entails
  • How to utilize a field services management partner to maintain it
  • What the partner can do to enhance the platform’s benefits

 

CASE STUDIES

 

Remote Install Support: A Kinettix Field Services Project Case Study

Kinettix provided remote installation engineer support for onsite technicians installing 200 traffic counting cameras dispersed over 100 locations. The installation engineers were charged with verifying mounting locations, determining the functionality of cameras, and confirming proper configuration using cloud-based software. The scope increased to supporting 20-25 sites per day and completing over 800 camera installs in 5 weeks.

This case study outlines how Kinettix completed this project. Download it to see: 

  • How Kinettix met client requirements and increased project scope
  • Detailed team resources and responsibilities
  • Project metrics and logistics
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PC Rollout Project: A Kinettix Field Services Project Case Study

Kinettix was engaged to assist an end client in performing a Win10 upgrade to 6,000 units over the course of five months, a project that later changed in scope to 4,500 units over just 14 weeks.

Kinettix scheduled and utilized a team of technicians sourced through various nationwide platforms to work as contractors in their main facility. The team rolled out upgrades over multiple campuses as well as to remote users.

This case study outlines how Kinettix completed this project. Download it to see:

  • The complete project schedule
  • Detailed team resources and responsibilities
  • Logistics provided by Kinettix