Break/Fix Services

At Kinettix, we’re prepared to solve break/fix issues at a moment’s notice anywhere around the globe. Through our worldwide Partner Alliance, thoroughly-vetted global talent pool and innovative ticketing and customer service technology, we dispatch qualified field technicians around the clock in any time zone to get you up and running again in no time. 

Our break/fix services include:

  • 24x7x365 coverage in over 90 countries

  • No contractual minimums to ensure you get the specific services you require

  • Fixed pricing based on skill set, criticality, and region

  • Locate, qualify, and fully vet the appropriately skilled field technician for each break/fix event

  • Fully manage each break/fix event from inception to final billing based on response requirements, including:

  • Ticket processing & management

  • Field technician check-in and check-out

  • Field technician remote support

  • Escalation management

  • Test and turn up

  • Deliverables collection and auditing

CONTACT US TODAY WITH YOUR BIGGEST BREAK/Fix CHALLENGE — WE’RE READY FOR IT:

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